my left neck and shoulder cartilage is paining...

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Regarding your question,

Treatment of neck and shoulder pain

It is common condition that affect high percentage of people due to many factors and causes. Evaluation and treatment of like condition is by the following

• At first, you mentioned that you use phone for long time and this is big point which really can exacerbate neck and shoulders pain thus you have to avoid this
• Take analgesics like ibuprofen 400 mg three times daily
• Muscle relaxant like relaxone twice daily for ten days
• Apply hot packs on your shoulder daily to relieve muscles tension
• Apply analgesics cream on your neck and shoulder
• You did neck x ray which reveals spasm and inflammation of neck vertebral bodies thus you also can take one tab of Coxib 200 daily

Causes of neck and shoulders pain

The commonest causes are

• Neck muscles spasm
• Neck disc
• Spinal cord problems and vertebral degeneration or inflammation

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Kind Regards